The Case

The case is coming up in August - stay tuned!

Some background:

From: Tony
Date: Aug 22, 2006 7:33 PM
Subject: Follow up
To: Bayside Seafood and Market

Cathy and Todd,

I just wanted to follow up on the lobsters that I got on Saturday. We ordered:

2 x 2-2.25 lb.
1 x 1.5 lb.

We got:

2 x 1.25 lb.
1 x 1.5 lb.

What was even worse was that they were not even fully cooked. Basically $68 for 3 lobsters we could not eat. I know you promised to make good by them - so I just wanted you to know the specifics.I understand that you are in the process of training people and getting things running - so the mistake in understandable. You know - when I placed the order, just the tone of the person on the phone gave me the feeling I was going to have a problem. You have had a great track record and know you will work the kinks out. The building looks great and other than this incident it looks like you areoff to a great start. I wish you the best ....

Their response:

-----Original Message-----

From: Bayside Seafood and Market
Sent: Wednesday, August 23, 2006 1:07 PM
To: Tony
Subject: Re: Follow up

Tony-
find yourself a new fish market

OUCH!